🔁 Return Policy
Effective Date: July 12, 2025
At Zenalignpillow, your satisfaction matters to us. If you're not completely happy with your purchase, you may be eligible to return your item under the following conditions:
📦 Return Eligibility
To be eligible for a return:
- The request must be made within 30 days of receiving your order
- The item must be unused, unwashed, and in its original packaging
- A valid order number or proof of purchase must be provided
- The product must be in resellable condition
❌ Non-Returnable Items
We do not accept returns for:
- Products used, worn, washed, or damaged after delivery
- Items without original packaging
- Gift cards or downloadable products (if applicable)
- Final sale or clearance items
🚚 Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping method to ensure safe delivery
- Original shipping fees (if any) are non-refundable
Returns sent without prior authorization may not be accepted.
🔁 Return Process
- Email us at support@zenalignpillow.com with your order number and reason for return
- Wait for our team to review your request and send return instructions
- Ship the item back to the return address provided
📩 Questions?
We’re here to help!
Email us anytime at 📧 support@zenalignpillow.com and we’ll guide you through the return process.